Frequently Asked Questions
Find answers to common questions about our trailer rental services, policies, and procedures.
What do I need to rent a trailer?
You'll need a valid driver's license, proof of insurance, and a vehicle capable of towing the trailer safely. We'll verify towing capacity during the rental process.
Do you offer delivery services?
Yes! We offer delivery services throughout our service areas. Delivery fees vary based on distance and location. Contact us for pricing and availability.
What are your cancellation policies?
We offer flexible cancellation policies. Cancel up to 24 hours before your rental for a full refund. Contact us for specific terms and conditions.
Do you provide towing equipment?
All trailers come with standard towing equipment including safety chains and electrical connections. Additional equipment like hitch balls may be available upon request.
How do I book a trailer?
You can book online through our website 24/7, call us at 540-875-3033, or send us an email. Online booking is the fastest way to secure your rental.
What forms of payment do you accept?
We accept all major credit cards, debit cards, and cash payments. Payment is required at the time of booking to confirm your reservation.
Is there a security deposit?
Yes, a $150 security deposit is required for all trailer rentals. The deposit is fully refundable upon returning the trailer in the same condition it was received.
What happens if I return the trailer late?
Late returns may incur additional charges. Please contact us as soon as possible if you need to extend your rental period. We'll work with you to find a solution.
Still Have Questions?
Can't find what you're looking for? Our team is here to help. Contact us and we'll get back to you as soon as possible.